Is fear of the unknown keeping you from riding The Rapid? Here's everything you need to know to ride as if you've been doing it all your life.
Planning
Check your route schedule online with:
Plan ahead for weekend and holiday service. Buses do not run on New Year's Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving, and Christmas. Service runs as scheduled on all other holidays.
At the Stop
Arrive at least five minutes early and wait on the sidewalk where the driver can see you.
As the bus arrives, check the sign above the front window to be sure it’s the correct bus route and direction. Signal the driver that you want to board.
Stay back from the curb until the bus comes to a complete stop. If you need a boarding ramp, ask the bus operator.
Boarding
Board the bus at the front door; the rear door is for exiting passengers.
If you have questions about whether you have the right bus or where your stop is located ask the bus driver.
Payments & Transfers
Pay for your ride either with cash or a Wave card.
With The Wave card, your transfer timeframe is 105 minutes and begins with your first tap. This means that you have 105 minutes to ride anywhere in the system, even on the same route!
Your first tap will charge a normal fare to your account. Subsequent taps within the 105-minute transfer timeframe will not charge your account.
Riders using cash are recommended to pay in exact fare, as fareboxes do not provide change or change cards. Riders using cash to pay their fare should use the exact fare, as change and change cards are not provided. Transfers are not available when paying cash fare.
Riding
If you're standing, move toward the back so others can board.
Listen for announcements on the next major stops and intersections.
When you're a block or two away from your stop, pull the cord above your seat to signal the driver.
Exit through the rear door.
For your safety, never cross in front of the bus after exiting.
