The Information Center at Rapid Central Station

Located inside of Rapid Central Station, the Information Center is your one-stop location to buy or reload your Wave card and get help planning your trip. 

Services 

• Buy and reload Wave cards
• Buy GO!Bus, RideLink, and PASS tickets
• Get your identification photos taken for ADA, Reduced, or Youth Wave cards
• Talk to a representative and get help planning your trip 
• Get bus schedules
• Claim a lost item
• Learn about The Rapid's accessible services

Location

250 Cesar E. Chavez Ave SW, Grand Rapids, 49503
(616)776-1100

Hours

Effective October 4, 2021: Our Information Center will operate at a reduced schedule of Monday-Friday, 7:00 a.m. - 5:00 p.m. 

Closed on New Year's Day, Memorial Day, Independence Day, Thanksgiving Day, and Christmas Day.