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Visitors with Disabilities

The Rapid provides complementary paratransit service to visitors. The Americans with Disabilities Act (ADA) defines a visitor as an individual with disabilities who does not reside in the jurisdiction served by The Rapid.

The Rapid shall treat as eligible for its complementary paratransit service all visitors who present documentation that they are ADA paratransit eligible in the jurisdiction in which they reside.

With respect to visitors with disabilities who do not present such documentation, The Rapid will require the documentation of the individual's place of residence and, if the individual's disability is not apparent, of his or her disability. The Rapid will provide paratransit service to individuals with disabilities who qualify as visitors. The Rapid accepts the certification of such individuals that they are unable to use fixed route transit.

The Rapid will make the service to a visitor required by this part of the ADA available for any combination of 21 days during any 365-day period beginning with the visitor's first use of the service during such 365-day period. In no case shall The Rapid require a visitor to apply for or receive eligibility certification from The Rapid before receiving the service required by the ADA.